Welcome to North Penn Volkswagen

Overall, I was very satisfied working with Bill on the deal and John on the paperwork. If there was any shortfall, it was just that when I got home and reviewed the paperwork, there were two questions on a form: Did your salesperson introduce you to our service department, and Did we schedule your first service appointment. The form has "Yes" by each of these questions, but the answer is no, to both.

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This dealership is affordable have nice place nice people nice cars show room and restrooms kitchen and other are on European quality level and if you ask they do it .

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Matt is extremely knowledgeable and not pushy! He answered all of the questions I had and some I didn't think to ask! I would definitely do business with him again.

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I can’t recommend North Penn VW enough - and specifically, Bill Kurz as a sales person if you’re looking for a new vehicle. I had previously met Bill when in search of my last car - unfortunately I waited and the car I had been looking at was sold. So skip to 4 years later, I find a car I like and reached out to Bill to see if he was still at North Penn. He was and I’m so happy. He made the experience so stress free with no haggling, honesty and allowed me to weigh my options. He was patient and the ultimate professional. He really was THAT great and the opposite of what many of us (esp me) might tend to think of car salesmen. I also dealt with Jason when signing my documents - he made it so easy and didn’t pressure or push at all when covering the extra packages VW offers. He even helped me rule out ones I wouldn’t benefit from. Just an all around pleasant atmosphere at this dealership. Can’t thank Bill and North Penn enough for such a wonderful experience and of course, an awesome new car.

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The entire staff here at NP VW is excellent. Jorge is always there to help me when I need it. Thank you Jorge and Staff for always being there when I need you most.

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Service was quick and I was out in about 30 minutes. Everything was what I have come to expect from a VW dealership: excellent! This is not the dealership from which I got our Passat.

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Had a great experience with Body shop manager Ken who was very accommodating & ensured the work was completed right first time. I was happy with outcome so thanks to all at North Penn Imports.

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The sales team was extremely courteous and professional, made us feel very comfortable, and the finance manager was quick and efficient through the signing process. Overall a great experience. Highly recommend!

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Thank you Tim for the fast and painless process of buying a car from your dealership! You were genuine in your friendliness with my 5 year old daughter and myself which is hard to find these days in any business. As a bonus, you really knew your product and I left fully understanding my new vehicle. I drove an hour to pick up that specific vehicle but I was blown away by how friendly the entire staff was and how quick i was in and out of the dealer. Jason in the finance department was great too! No pressure tactics to sell me additional packages. I will tell all my friends about North Penn and to always ask for Tim!

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Great customer service and overall experience! The service people were friendly. They answered my questions and provided me with a great experience during my time at the dealership.

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