Welcome to North Penn Volkswagen

I've trusted North Penn VW with the service on my car since the day I bought it at the end of 2014. I'm very particular about my vehicle and am a stickler when it comes to the cleanliness and care with which my car is treated which is why I try to do as much work as I can myself. I've got a set of BBS wheels on it and I've had experiences at other locations and shops with the OEM wheels where they've scuffed and scratched them up just doing basic work and rotations. North Penn VW did a full rotation and 80k service recently on my Mk7 GTI and left everything spotless, not a scuff or scratch to be seen on a matte/machined set of wheels and it just increases my confidence further in their services. The videos provided when getting your vehicle serviced are just another benefit to see what's actually happening and they're always accommodating and super approachable especially when it comes to vehicles with lots of aftermarket modifications like wheels and suspensions that other dealerships may shy away from taking accountability for. I would recommend North Penn VW, not only to anyone looking to get a vehicle there, but anyone looking to have regular services and work done by people who truly care about the cleanliness and consideration of the vehicles they're working on. Trust me, I'm "one of those GTI" persons who can be a real pain about their vehicle and get really OCD about little things and they have not disappointed. Can't recommend them enough.

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Michael Sinclair was solid, honest, knowledgeable and no pressure. I've walked away from cars I wanted to buy just because I couldn't stand the car salesman gaming me. Michael just wanted me in the car I wanted . Not the one he wanted to sell me. Highly recommend him.

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Great customer service and friendly staff. Very helpful in explaining the services performed and necessary repairs. Clean showroom and waiting area, too. My car was ready when promised.

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I brought my car in because my tire was losing air; the problem was fixed within an hour and I was completed satisfied with the service.

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Very good place to take your car to. Ken is super. This requirement for 25 words or more is stupid. The dealership is a great place and I have been going there for years.

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Tim met all my needs..he is a great guy and a pleasure to work with. It is obvious he loves his job ! I got what I needed from him for my loan.. took a test drive ..loved the car ..came back that weekend and off i drove. also when i came to pick it up it was newly waxed and as it was a used model it had some scratches but they were also cleaned up very nicely. I couldnt have been more pleased. Thank you Tim- good luck at the lake

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My check engine lite on my dash was on. Took it in for service. Turns out there was a service bulletin and the work was done for free.

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