We have bought four cars from here, all from Tim, and as crazy as it seems, it gets better every time. I have been to many other dealerships in the past and always find myself back at north penn VW. It is always a painless experience with buying from Tim and he goes far above and beyond every time we work with him. He does more then I’d like to say 98% of salesmen would do when purchasing a vehicle. I told Tim exactly what I wanted he found it the car came in and it didn’t meet his standards and was determined to find another car to make the deal happen all on time which he easily made happen. I walked away more happy then I have ever been buying a car so far. As much as I hate dealerships I’d say I’m bummed that I won’t be able to work with him for awhile now since this car was purchased and I plan on keeping it for a good amount of time. If you’re in the area to this dealership, don’t go anywhere else head straight here and ask for Tim it will be the best experience you will ever have at a dealership.
Purchased a new VW Atlas and had a great experience. Never felt pressured. Mike Sinclair was extremely pleasurable to work with. Mike and Jason both came off like genuinely nice people and never felt like they were just trying to make a sale. Mike answered all questions and took his time explaining everything about the car and the process in general.
I've had a great experience over multiple years with this dealership from a service, to leasing, to sales and I'm happy they are close by. I've been using them for years for servicing my 2011 GTI and my service rep Ken B. has always helpful when any minor or major issues arose. Two years ago I had the pleasure of working with Matt T. on a Jetta lease for my daughter. Matt made the process quick and easy and with no pressure, especially since he knew we needed the car ASAP. I kept in touch with Matt as I've been looking to upgrade from the GTI and I finally pulled the trigger on my new Golf. Matt understood I was dead set on the particulars and helped locate the car and keep it in mint condition until I could get back to pick it up after a trip. Overall the dealership has been great to work with over the past 7 years of being a VW owner and if you're looking for reputable people Ken and Matt are great to work with.
Great Sales and Service! Ask for Bill or Ken and they will take care of you! Always trustworthy and reliable team at North Penn VW
Battery replaced under warranty. Matt synced new phone to Bluetooth in 5 minutes. Everyone I came in contact with was friendly and very accommodating. Drew also was pleasant and helpful in getting all things completed as efficiently as possible.
Battery died on a Saturday afternoon, but North Penn Volkswagen was able to service us even though it was closing time! Fast service and price!
Great staff; courteous and professional.
The service at North Penn is always top notch. Ken does an amazing job of letting you know what you need done without trying to up sell you on other services that you don’t. The prices are reasonable and they get the job done right the first time.
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