Customer Testimonials
They were timely and explained in detail the work recommended. They asked to ensure I had a ride back to work understanding the need of the average Joe.
Friendly and honest people. Ez to work and communicate. Thanks to Greg and Jason H. and special to Fred for very good deal in VW tiguan S 2019 Thank you guys and good job! Ruben de pena
Antonio Miller and Shawn Shaffer helped us with the purchase of a used vehicle. The experience with Antonio and Shawn was great! I highly recommend Antonio! He is a good salesman with a friendly and no-pressure style. The overall experience was really nice. I was very pleased with this dealership, and I would highly recommend North Penn.
Overall, I was very satisfied working with Bill on the deal and John on the paperwork. If there was any shortfall, it was just that when I got home and reviewed the paperwork, there were two questions on a form: Did your salesperson introduce you to our service department, and Did we schedule your first service appointment. The form has "Yes" by each of these questions, but the answer is no, to both.
This dealership is affordable have nice place nice people nice cars show room and restrooms kitchen and other are on European quality level and if you ask they do it .
Matt is extremely knowledgeable and not pushy! He answered all of the questions I had and some I didn't think to ask! I would definitely do business with him again.
I can’t recommend North Penn VW enough - and specifically, Bill Kurz as a sales person if you’re looking for a new vehicle. I had previously met Bill when in search of my last car - unfortunately I waited and the car I had been looking at was sold. So skip to 4 years later, I find a car I like and reached out to Bill to see if he was still at North Penn. He was and I’m so happy. He made the experience so stress free with no haggling, honesty and allowed me to weigh my options. He was patient and the ultimate professional. He really was THAT great and the opposite of what many of us (esp me) might tend to think of car salesmen. I also dealt with Jason when signing my documents - he made it so easy and didn’t pressure or push at all when covering the extra packages VW offers. He even helped me rule out ones I wouldn’t benefit from. Just an all around pleasant atmosphere at this dealership. Can’t thank Bill and North Penn enough for such a wonderful experience and of course, an awesome new car.
The entire staff here at NP VW is excellent. Jorge is always there to help me when I need it. Thank you Jorge and Staff for always being there when I need you most.
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