Car accidents often leave us feeling uneasy and anxious about what happens next, that’s why we’re here to help. If we happen to meet by accident, rest assured that our collision center works collaboratively with all insurance companies to streamline the repair process. As a client, this means a more convenient and accurate estimate to get you back on the road with an overall hassle-free experience.

We are a direct Repair facility with Erie Insurance. We will estimate the damages, share the information with Eire and then fix your vehicle. As a DRP (Direct Repair Program) shop, we offer a lifetime workmanship warranty (see terms in our warranty page) and have been selected by Erie based on meeting specific criteria for training, equipment, and professionalism.

  • Take a deep breath and assess the situation. Your body is full of adrenaline so beware of your surroundings.
  • Check to see if anyone was hurt
  • Call 911 for emergency assistance otherwise, contact the police department to file an accident report.
  • NEVER leave the scene until instructed by the police
  • Do not admit fault, offer opinions, or reveal your policy limits
  • Only discuss the accident details with the police and your insurance.
  • Exchange information with those involved. You will need names, driver’s license numbers, contact information, insurance companies and policy numbers, vehicle descriptions (make, model, year, color and plate number) location of the accident, eyewitness names and contact information and lastly the police officers name and badge number.
  • If your car is not drivable, the police will arrange towing in most cases. If not, request roadside assistance
  • Take photos of all vehicles involved and the accident scene IF safe.
  • You should start the claim process immediately, most insurances have 800 numbers to contact on the back of the ID card. You may also use a mobile app and lastly contact your insurance agent. 
  • Never agree to phone recordings or signing statements for the other driver’s insurance company.
  • Never let anyone decide where your vehicle will be repaired, this choice is YOURS to make.
  • Get fooled by low ball estimates and deductible gimmicks at the expense of the parts installed on your vehicle.
  • Think you have a stupid question? Please, do not hesitate to call us, we’re here to help.
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165 Bethlehem Pike, Colmar, PA, 18915

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North Penn Volkswagen 40.27016, -75.25613.